Privacy Policy | Berhiz Technologies

1. Introduction

Berhiz Technologies (“Berhiz Technologies”, “Berhiz”, “we”, “us”, or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, disclose, protect and otherwise process personal information when you visit our website, contact us, request our services, make enquiries, submit applications, make payments, book consultations, or otherwise interact with Berhiz Technologies.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

2. Scope

This Privacy Policy applies to personal information processed by Berhiz Technologies through:

our website;
enquiry and project forms;
service and consultation booking forms;
technology consultation and assessment processes;
CAC registration and related application processes;
payment and transaction processes;
communications with customers and prospective customers; and
other business interactions with Berhiz Technologies.

It does not govern the privacy practices of third-party websites, services or platforms that we do not control.

3. Personal Information We May Collect

Depending on the service or interaction involved, we may collect information including:

full name;
email address;
telephone number;
business or organisation name;
project or service requirements;
consultation booking information;
business, technical or operational information provided during consultations;
feedback, ratings and communications;
payment and transaction information;
payment references and transaction status;
account or application information;
IP address and technical information;
information submitted through security and anti-abuse systems; and
other information you voluntarily provide to us.

We only seek information reasonably relevant to the purpose for which it is collected.

4. CAC Registration Information

Where you use our CAC registration services, we may collect information required to facilitate the requested registration or related service.

Depending on the registration type, this may include:

residential or business address;
date of birth;
gender;
nationality;
government-issued identification information;
passport photograph;
signature;
information relating to directors, shareholders, subscribers, witnesses, persons with significant control (PSC), or other relevant persons;
proposed business or company names;
shareholding and capital information; and
other information or documents required for the requested CAC process.

You are responsible for ensuring that information and documents supplied by you, or on behalf of another person, are accurate and that you have the authority to provide them.

5. How We Collect Information

We may collect personal information when you:

submit a form on our website;
request a quotation or service;
contact us through available communication channels;
book or attend a consultation;
submit a CAC application;
make or attempt to make a payment;
provide documents for service delivery;
provide feedback;
communicate with our team; or
otherwise voluntarily provide information to us.

Some technical information may also be collected automatically when you use our website.

6. How We Use Personal Information

We may use personal information to:

provide requested services;
process enquiries and applications;
communicate with customers and prospective customers;
schedule and conduct consultations;
process and verify payments;
facilitate CAC registration and related services;
respond to customer requests and support issues;
manage projects and service delivery;
maintain business and transaction records;
prevent fraud, abuse and unauthorised activity;
protect the security of our website and systems;
improve our website, services and user experience;
analyse website and service performance;
meet applicable legal, regulatory and accounting obligations; and
establish, exercise or defend legal rights where reasonably necessary.

7. Lawful Basis

Where applicable, we process personal information on one or more lawful bases recognised under applicable Nigerian data-protection law, including:

performance of a contract or steps requested before entering into a contract;
compliance with legal obligations;
consent, where consent is required or appropriate;
legitimate interests, where permitted by applicable law; and
other lawful bases available under applicable law.

Where processing relies on consent, you may withdraw consent where permitted, although this does not affect processing already lawfully carried out before withdrawal.

8. Payment Services

Payments for certain services may be processed through third-party payment providers, including Paystack and Flutterwave.

Depending on the payment method used, the payment provider may process payment information directly under its own terms and privacy practices.

Berhiz Technologies does not intentionally collect or store complete card details such as full card numbers or card security codes through our ordinary website forms.

We may receive transaction information necessary to confirm and administer a payment, such as payment reference, transaction status, amount, customer details and related metadata.

9. Sharing Personal Information

We may disclose personal information where reasonably necessary to provide our services, operate our business, comply with law or protect our legitimate interests.

Recipients may include:

the Corporate Affairs Commission (CAC), where required for a requested registration or related service;
payment providers such as Paystack and Flutterwave;
hosting, infrastructure, cloud-storage and technical service providers;
file-storage or content-delivery providers used to handle submitted documents;
communication and meeting providers used to deliver services;
approved specialist partners or subcontractors engaged where reasonably necessary;
professional advisers;
auditors or accountants where appropriate;
government authorities, regulators, courts or law-enforcement bodies where legally required or permitted; and
other service providers reasonably necessary for the operation or delivery of our services.

We do not sell personal information as a business asset.

10. CAC Documents and Temporary Copies

Documents submitted for CAC processing may, where operationally necessary, be temporarily downloaded, accessed or stored on devices used by authorised personnel or service partners for the purpose of completing the requested service.

Such copies are intended solely for the relevant service purpose and should be securely deleted or otherwise disposed of when they are no longer reasonably required, subject to legitimate legal, accounting, dispute or record-keeping requirements.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including service delivery, accounting, legal, regulatory, security and dispute-resolution requirements.

Our intended operational approach may include:

abandoned or incomplete applications ordinarily being reviewed for deletion after approximately 30 days where there is no continuing reason to retain them;
consultation and enquiry records being retained for as long as reasonably necessary to manage the relationship, follow-up and business records;
completed service records being retained for as long as reasonably necessary for service history, accounting, legal or regulatory purposes; and
temporary copies of identity documents being securely deleted or disposed of once they are no longer required for the relevant processing purpose, subject to legitimate retention requirements.

Retention periods may therefore vary according to the type of information and the circumstances.

12. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential website functions, security, session management, preferences, analytics, performance measurement and search-performance analysis.

Further information is provided in our Cookie Policy.

13. Analytics and Search Performance

We may use analytics, website-performance and search-performance technologies to understand how visitors use our website, identify technical issues, improve user experience, evaluate content performance and understand how our website appears in search.

Depending on the tools and configuration used, these technologies may process information such as device information, browser information, approximate location, pages visited, referral information and website interactions.

We may use services such as Google Analytics, Google Search Console and comparable tools adopted in the future.

Analytics and search-performance measurement are distinct from behavioural advertising.

Where applicable law requires consent for a particular non-essential technology, we will seek consent as required.

14. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites and services.

Third parties may have their own privacy policies, terms and practices. We are not responsible for the privacy practices of third parties that we do not control.

15. International Processing

Some service providers used by Berhiz Technologies may process or store information outside Nigeria.

Where applicable, we will take reasonable steps to ensure that personal information is handled in accordance with applicable data-protection requirements.

16. Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no electronic system, transmission or storage method can be guaranteed to be completely secure.

17. Your Data-Protection Rights

Subject to applicable law and relevant limitations, you may have rights including the right to:

request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion or erasure in appropriate circumstances;
object to certain processing;
request restriction of processing in applicable circumstances;
request portability where applicable;
withdraw consent where processing is based on consent; and
exercise other rights available under applicable data-protection law.

18. Data-Subject Requests

Requests relating to your personal information may be sent to:

Email: info@berhiztech.com.ng

We may need to verify your identity before responding to certain requests.

19. Complaints

If you have a privacy concern or believe your personal information has been handled improperly, please contact us first using:

info@berhiztech.com.ng

You may also have the right to lodge a complaint with the relevant data-protection authority where applicable.

20. Children's Privacy

Our services are primarily intended for adults and businesses.

We do not knowingly seek to collect personal information from children except where reasonably necessary and lawfully permitted for a specific service or transaction involving a parent, guardian or authorised representative.

21. Accuracy of Information

You are responsible for providing accurate and current information where you submit information to us.

Please notify us if information you have provided needs to be corrected.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or data-processing practices.

The updated version will be published on our website with a revised “Last Updated” date.

23. Contact

For privacy-related questions or requests:

Berhiz Technologies
Email: info@berhiztech.com.ng
Website: berhiztech.com.ng